Ordering Instructions

Online ordering is easy and secure from
Etches in Stone
Browse our photo-gallery and choose from Marble, Granite, Roof Slate, Beveled Glass Ornaments, Dog Tags and Sub-Surface Engraved Crystal.   

Purchase your item through PayPal or Credit Card.  
We gladly accept checks, money orders,
MasterCard, Visa, and American Express.
On credit card transactions we require the Security Code
and the credit card billing address. 
If purchasing by check please make checks payable to:
Etches in Stone

         Once you have paid for your item, email your picture(s) along with instructions to:  Beth@etchesinstone.com     

We can cut your picture, crop it,remove the background or any distracting elements  or, we'll just leave it alone, so be sure to give us
any specific instructions when emailing or mailing your photo(s)                                                               
Include any text you would like
engraved along with any specific instructions.    
            
Include a daytime phone number and your e-mail address,
in case we have questions about your order or payment information.


If ordering a marble or granite plaque, select the orientation of the object: Portrait or Landscape. 
Please include your choice when emailing your picture.   
                                     
                                        Portrait      Landscape


                                            

 

                              Gift Certificates      

       Would you like to give as a gift, but don't have the Picture??

  Etches in Stone has Gift Certificates available. 
We'll even engrave the Gift Certificate on marble! 
                                         
  Ordering that special gift for someone that will be treasured for life
is as simple as ordering an Etches in Stone Gift Certificate.
Choose from a standard amount or custom amount for that special item.
  We can even deliver it to the recipient on your behalf.
To order a personalized gift certificate contact us at
                                              (978) 502-7798                                              

   Gift Certificates are shipped USPS Priority Mail
unless otherwise requested. 
Etches in Stone
(978) 250-0601 or (978) 501-2982
Beth@etchesinstone.com
Answers to "Frequently Asked Questions
WHAT IS LASER ETCHING?
Laser etching is a state of the art technology that combines the temperature of the sun and power of light to permanently engrave photographic quality images into stone or other materials.

WHAT TYPE OF IMAGES ARE BEST FOR ENGRAVING?
When possible please select photos that clearly show the person or object you would like engraved. The better the original photo the better your finished piece will be. If you are sending a digital image please use a 2 megapixel or better camera. The largest setting for JPG files should use used. For best results do NOT send photos printed on a home printer.  Email us the digital image instead.
A photo developed or printed at a store is fine. 
If scanning a photo, please scan between  250 - 300 DPI. The quality of the engraving is tied directly to the quality of the image presented. Higher detail and better contrast produce better engravings.  In terms of size, larger images work best.  Please do not resize picture before emailing.                               File types we recommend are:
                           JPG, JPEG, TIFF, and BMP.
HOW DO I CLEAN STONE ITEMS?
We recommend using a dry soft cloth.  Do not use soap or other cleaning detergents.   We seal each marble & granite piece to help repel against water and oil. 
WHAT IS THE TURNAROUND TIME?
We can ship selected orders if available from stock within two business days or if you're local, we can complete the job the same day.  Just contact us to make an appointment.  (978) 250-0601. 

IS THERE A DISCOUNT IF I ORDER MORE THAN ONE OF THE SAME IMAGE?
YES!!  If you plan to purchase more than one personalized marble, granite, roof slate, or glass ornament of the exact same type and/or text, we offer a 25% discount for the second item and beyond.

If ordering more than one of the same image, please do not purchase thru pay pal.  Contact us by email or telephone, and we will calculate your order and shipping charge.  If interested in larger quantities, please contact us for a quote.  

WHAT IF I WANT MORE THAN ONE PICTURE ON A PLAQUE?
Yes, we have designed & engraved many plaques with multiple  photos.  Please contact us for more information. 

ARE GIFT CERTIFICATES AVAILABLE?
Yes, please click here for more information:

DOES ETCHES IN STONE HAVE A GUARANTEE?
Yes, we do.  Our guarantee is: 
"We guarantee our products for 100 years, just don't drop it!   
We encourage your comments and/or suggestions.
Our goal is to provide our customers with a most
pleasant online shopping experience and to ultimately achieve your satisfaction with the item(s) you have purchased.
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