Ordering Instructions

Online ordering is easy and secure from 
Etches in Stone 
Browse our photo-gallery and choose from Marble, Granite, Roof Slate, Beveled Glass Ornaments, Dog Tags and Sub-Surface Engraved Crystal.    

Purchase your item through PayPal or Credit Card.   
We gladly accept checks, money orders, 
MasterCard, Visa, and American Express. 
On credit card transactions we require the Security Code 
and the credit card billing address.  
If purchasing by check please make checks payable to: 
 Etches in Stone 

          Once you have paid for your item, email your picture(s) along with instructions to:  Beth@etchesinstone.com       

We can cut your picture, crop it,remove the background or any distracting elements  or, we'll just leave it alone, so be sure to give us 
any specific instructions when emailing or mailing your photo(s)                                                                
 Include any text you would like 
engraved along with any specific instructions.      

Include a daytime phone number and your e-mail address, 
in case we have questions about your order or payment information. 

Etches in Stone
located in Florida!
(978) 502-7798
Beth@etchesinstone.com
Answers to "Frequently Asked Questions
WHAT IS LASER ETCHING?
Laser etching is a state of the art technology that combines the temperature of the sun and power of light to permanently engrave photographic quality images into stone or other materials.

WHAT TYPE OF IMAGES ARE BEST FOR ENGRAVING?
When possible please select photos that clearly show the person or object you would like engraved. The better the original photo the better your finished piece will be. If you are sending a digital image please use a 2 megapixel or better camera. The largest setting for JPG files should use used. For best results do NOT send photos printed on a home printer.  Email us the digital image instead. 
A photo developed or printed at a store is fine.  
If scanning a photo, please scan between  250 - 300 DPI. The quality of the engraving is tied directly to the quality of the image presented. Higher detail and better contrast produce better engravings.  In terms of size, larger images work best.  Please do not resize picture before emailing.                               File types we recommend are: 
                            JPG, JPEG, TIFF, and BMP.
WHAT IS THE TURNAROUND TIME?
We can ship selected orders if available from stock within two business days or if you're local, we can complete the job the same day.  Just contact us to make an appointment.  (978) 502-7798.  

IS THERE A DISCOUNT IF I ORDER MORE THAN ONE OF THE SAME IMAGE?  
YES!!  If you plan to purchase more than one personalized marble, granite, roof slate, or glass ornament of the exact same type and/or text, we offer a 25% discount for the second item and beyond.   (does not apply to any discounted item).

If ordering more than one of the same image, please do not purchase thru pay pal.  Contact us by email or telephone, and we will calculate your order and shipping charge.  If interested in larger quantities, please contact us for a quote.   

WHAT IF I WANT MORE THAN ONE PICTURE ON A PLAQUE?
Yes, we have designed & engraved many plaques with multiple photos.  Please contact us for more information.  

ARE GIFT CERTIFICATES AVAILABLE?
Yes, please click here for more information:

DOES ETCHES IN STONE HAVE A GUARANTEE?
Yes, we do.  Our guarantee is:  
"We guarantee our products for 100 years, just don't drop it!    
HOW DO I CLEAN STONE ITEMS?
We recommend using a dry soft cloth.  Do not use soap or other cleaning detergents.   We seal each marble & granite piece to help repel against water and oil.  
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